Standard Services

All UK orders placed before 2pm are dispatched on the same working day (Monday to Friday). Orders placed after 2pm will be dispatched on the next working day.

Our standard services include Royal Mail 1st (1-2 working days) and 2nd Class (2-3 working days).  Please note this service is not a timed guaranteed service and parcels can arrive up to 10 working days.

If you’ve received a tracking number with your shipping confirmation, you can track your parcel here.

 

Next Working Day

Orders received before 2pm will be processed the same working day. Orders after 2pm will be process the next working day. Delivery may take up to 2 working days for the Scottish Highlands and the Channel Islands.

Orders placed on Friday before 2pm will be delivered on Monday (excluding the Scottish Highlands & Islands, please allow up to 2 working days). Orders placed on Friday after 2pm will be delivered on Tuesday (excluding the Scottish Highlands & Islands). The cost for this service is £6.95.

DPD will either send you an email or text message to confirm an hour window delivery slot. To track your parcel with DPD, please click here.

Please note if you give instructions for the courier to ‘leave in a safe place’ this is entirely at your risk.

 

Free Shipping

Orders over £100 automatically qualify for free shipping. Free Shipping is our next working day service with DPD.

 

International Shipping

Shipping cost for international orders is based on weight and we will either use Royal Mail International Tracked and Signed or DHL Courier Service if your order weighs over 2kgs. You can find out how much your shipping cost will be by placing your item(s) into the basket and using our shipping calculator.

If you have any queries regarding delivery please contact Equine Magnetix at info@equinemagnetix.com or call 01270 584 564. We will be able to answer your query between the hours of 9am – 5pm Monday to Thursday and 9am – 1pm on Friday.